El Constante 109

Have stayed here 4 years now. But this last stay the week of 9/9/24 was the worst. We had on and off again wifi connection. Which means no TV reception. But the worst of the stay was the condition of the pool and hot tub. The pool was not heated and it was in awful condition. All kind of insects and filthy water conditions. So bad it was a health hazard, so for three days of our stay the pool and also the hot tub which was also so filthy could not be enjoyed. The last day of our stay I was able to speak with the pool attendant and found out he was off the past two far as advertising a heated pool forget that was very cold and we have stayed there before and it has never been that cold.Front desk personal were useless as far as helping resolve these matters.I feel I should be Compensated for this bad experience since I payed a good chunk of money for the stay.

- Arnulfo V A. from San Antonio, Posted: 09/13/2024

Arnulfo, we?re sorry to hear that you did not have The Padre Escapes experience that we strive to deliver but we will be sure to address the items mentioned. Please feel free to give our office a call for your next vacation needs, and we?re happy to update you on the progress of your mentioned concerns. We look forward to welcoming you back to offer you a more curated experience!

- Padre Escapes staff, Posted:

The best was the ability to contact management with questions and problems. They were handled quickly and professionally. Units are a bit pricey but the market determines that!

- Anonymous from Moran, Posted: 06/08/2024

Thank you for your kind words and recognition! We are happy to hear you had a wonderful stay. We found you to be the perfect guests and are happy to help you find the perfect rental for your next vacation. Thank you for choosing Padre Escapes; see you again soon!

- Padre Escapes staff, Posted:

It was nice being close to the beach, had a wonderful time with our group. Only issue was our television, took several hours to have someone fix it after reporting it.

- Anonymous from San Antonio, Posted: 06/03/2024

Lucy, we apologize for the rare and unforeseen issue that occurred during your stay, but we are happy that you found the unit otherwise enjoyable. It is good to hear that we were able to assist you swiftly, but we still understand how this was an inconvenience during your vacation. We would certainly love to host you again! Thank you for your valuable review and feedback!

- Padre Escapes staff, Posted:

Perfect location on the beach. Clean rooms, had pots/ pans/ utensils needed or cooking. Nice size pool, it was heated which was great since it was a little chilly.

- Lori M. , Posted: 04/08/2024

We're happy to hear you enjoyed your stay at El Constante! The heated pool is definitely a huge plus on cooler days! Thank you for choosing Padre Escapes.

- Padre Escapes staff, Posted:

The rental was amazing; the pictures were exactly what the unit looked like. It was clean and it accommodated all of our needs.

- Mark E. from Chandler, Posted: 10/13/2023

Padre Escapes strives for a five-star rating! We are happy to hear that we were able to meet and even exceed your expectations. We look forward to hosting another great stay for you!! :)

- Padre Escapes staff, Posted:

Great experience! Very satisfied will definitely be staying there again. Only feedback is bed was very hard.

- Michelle M. from Corpus Christi, Posted: 10/09/2023

Thank you for your review. We are so happy you enjoyed your time with us at El Constante. Please give us a call when you are ready to rebook and we would be glad to assist you in making the perfect vacation. Thank you for choosing Padre Escapes!!

- Padre Escapes staff, Posted:

The only 2 challenge is the noise from the condo above us and parking. No one follows or enforces the golf cart parking.

- Anonymous from Cibolo , Posted: 08/10/2023

Thank you for your review and feedback! Our team works to tag any unauthorized vehicles or golf carts that are parked outside of the assigned parking area and these are also tagged by our after-hours security guard, however with many guests coming and going, some vehicles can end up parked incorrectly temporarily! We apologize for the noisy neighbors upstairs. Fortunately, these are short-term rental properties so the guests change frequently and this is not typically a problem. Please remember to call our office if you experience unwanted noise and we are happy to assist! We are glad you enjoyed your stay overall and look forward to hosting you again soon!

- Padre Escapes staff, Posted:

Great location, unfortunately we had to buy a queen size air mattress because the sofa bed was extremely uncomfortable and unable to use for sleeping. It was an unexpected expense. Unit should not be advertised to sleep 4.

- Yvonne A. from SAN ANTONIO, Posted: 08/01/2023

Thank you for your review and feedback! We are sorry to hear that you didn't find the sleeper sofa comfortable. Mattress comfort is a diverse subject, as each person might prefer a different level of firmness. We encourage you to give us a call and book directly in the future so that we are able to provide you with a more tailored experience. We certainly welcome you back and thank you for choosing Padre Escapes! We're happy to report the sleeper sofa has since been replaced with a new one! We hope to see you in the future to try this new one out. ;) - Padre Escapes

- Padre Escapes staff, Posted:

Great time! Room was perfect. Easy access to the beach!

- Chris M. from Round Rock, Posted: 06/28/2023

It was an honor to host such an great guest! We are so glad that you had a great time! Thank you for leaving such a kind review! -Padre Escapes

- Padre Escapes staff, Posted:

This condo is great! Steps from the seawall and the beach.

They need to put a king size bed in the bedroom!

- Amy C. from Houston, Posted: 05/02/2023

You were a great guest, Amy! Thank you for highlighting how close this property is to the beach. We hope to see you with Padre Escapes soon!

- Padre Escapes staff, Posted:

Always enjoy our stay. The staff was great as always. Padre escape and ElConstante. Will return next year. Thanks for all u do.

- Gerald S. from cold spring, Posted: 04/13/2023

Thank you for your kind words! We always look forward to hosting you. Can't wait to see you next year!

- Padre Escapes staff, Posted:

Very bad . Bed smelled lots of negative things . Unreal

- Anonymous from New BraunfeLS, Posted: 09/27/2022

Thank you for your feedback, Judy. We are very sorry to hear that you found the bed to have an odor. We were able to locate evidence that our team assisted you with a separate matter, but unable to find anything reported regarding an odor. Of course we take this very seriously and truly wish we'd had the opportunity to address it for you during your stay. We've since notified the proper team member to address this. We hope to host you again and thank you for choosing Padre Escapes.

- Padre Escapes staff, Posted:

Room was clean but bed was uncomfortable and tv in front room didn't work. People upstairs ran back and forth all night.

- James G. from Rosenberg, Posted: 06/30/2022

James, thank you for your review and feedback. We apologize that you found the bed to be uncomfortable. Bed comfort ranges widely with regard to personal preference, but we understand that it can be tough to sleep in a bed that doesn't match your comfort preference. We apologize about the TV, as well. In the future, please give our office a call prior to check-out with anything needed. We have many team members available to assist you and even come to the unit to repair the TV if needed. We certainly welcome you back anytime and look forward to helping you tailor your next vacation in a way that better matches your needs. Thank you for choosing Padre Escapes; we hope to welcome you back soon!

- Padre Escapes staff, Posted:

Loved it, walking distance to water. Very nice.

- Anonymous from Corpus Christi, Posted: 06/20/2022

Happy to hear you enjoyed your stay with Padre Escapes. Thank you!

- Padre Escapes staff, Posted:

This was a Beautiful Property and a Wonderful Location. The Staff was just Awesome and very Professional, Courteous and Helpful. The Condo itself was Clean and Well Organized. Our only Issue we had from our Trip was With the Excessive Noise from the People who were Staying
in the Condo Directly above us. Despite Repeated Requests by Management for the Occupants to be Respectful of Others who were Trying to Rest and Enjoy their Vacation, the People Persisted in their Rude, Loud Stomping and Running above our Heads. We had to leave to Come Home and Sleep in Peace. So again, Beautiful Place, Location and Facilities..... But Beware of Rude Neighbors with No Respect for Others.

- Lori M. from Waco, Posted: 06/01/2022

Thank you for your kind words, Lori! I apologize the surrounding guest were not being as courteous as we would like our guest to be. We have added security to roam after hours in hopes this help with these sort of rare cases. Thank you and we hope to host another Escapes for you!

- Padre Escapes staff, Posted:

Great location,clean and friendly staff.

- Nikki R. from Arlington, Posted: 05/11/2022

Thank you! We hope to host you again in the near future.

- Padre Escapes staff, Posted:

Always enjoy staying at El Constante with our family. The location is perfect because the beach is right there.109 was very clean and updated more than some we have stayed in. We would definitely stay here again.

- Trista S. from Mesquite, Posted: 04/29/2022

Beach trips are the most fun! We are glad you were able to getaway! See you next time!

- Padre Escapes staff, Posted:

good stay

- Rene G. from Bastrop, Posted: 04/12/2022

Thank you for your kind review! We hope to see you again!

- Padre Escapes staff, Posted:

Property very nice and clean , had issue with bathroom sink but was promptly
resolved !

- Mary F. from San Antonio, Posted: 09/30/2021

We are glad we were able to get that addressed in a timely manner for you, thank you for your review!

- Padre Escapes staff, Posted:

EVERYONE IN OFFICE WAS VERY NICE.THE ONLY THING I CAN SAY ABOUT THIS NEEDS A NEW CAN OPENER,THE ONE WAS OLD DIRTY .MATTRESS IN BEDROOM NEEDS UPGRADING TO GO WITH THE BEAUTIFUL UPGRADE UNIT .# 109 has a nice view .You could see a little bit of the beach .I would stay there again .

- Anonymous from New BraunfeLS, Posted: 09/24/2021

Thank you so much for your kind review, Judy! We have since replaced that can opener and are looking into the bed mentioned. If you ever notice any items needing addressed during your stay we are happy to run by and take care of them for you, just let our front office on-site know. Hope to see you back soon!

- Padre Escapes staff, Posted:

Our rental was AMAZING it was the perfect walking distance to the beach and the property pool i don't think we have anything to complain about. We have stayed at several properties with padre escape and so far this is our favorite there's not 1 bad thing I could say

- Mario D. from San Antonio , Posted: 08/27/2021

Thank you so much for your kind feedback. We greatly appreciate your business and hope to see you all again for another AMAZING stay here at El Constante!

- Padre Escapes staff, Posted:

Overall had a great experience with the exception of the people above us moving furniture/running till 2 -4a.m. both nights. But that's not the properties fault. For the 4 of us it was perfect! There was a dog together in the chair not sure how long thats been there. But this is probably the 4th time I've stayed at El Constante and each time has been in a different room. I absolutely enjoy my stay every time and every time the staff has been the best!!

- Anonymous from Floresville, Posted: 05/11/2021

We are sorry to hear of your noisy neighbors, please reach out to us next time and we will kindly do a courtesy call to the unit above. We look forward to your next stay!

- Padre Escapes staff, Posted:

Right on the beach, clean and well laced out, friendly staff, nice pool and hot tub.

- Peg A. from San Antonio, Posted: 04/24/2021

You can't the price for a fully stocked and furnished condo just steps from the beach! Thank you for the awesome feedback.

- Padre Escapes staff, Posted:

Mostly the stay was good. We just happened to be there during the cold bad weather Texas had in February. No electric, condo is all electric, and no water for a couple of days. They had a water line break after the storm. We spent one night sleeping in our car on the beach for warmth. Now that I have the bad out of the way here comes the good. Condo was clean and comfortable. The bed was good and we were very close to a great beach. Things could have been way worse. Many people in Texas had it way worse than us during the storm.

- Sharon H. from Leo, Posted: 03/17/2021

Unfortunately, we had no control over the weather conditions as most of the state was affected. We appreciate your understanding and are happy you were able to enjoy the rest of your stay with us.

- Padre Escapes staff, Posted:

Overall condo was updated and nice. No washer and dryer in unit. Although the property had one onsite the washer's were broken most of the week.

Pls be aware your on the 1st floor of a wooden structure condo. At times it felt like there was a herd of elephants running around above us. Luckily we were out most of the day and they went to bed fairly early.

- Josh D. from GEORGETOWN, Posted: 06/22/2020

From booking to checking out this place was amazing. The staff was so helpful and the rooms were updated and clean that I will most definitely visit again. Emily at the front desk went above and beyond and helped me out when I explained that I was getting the condo for my husbands birthday. She went to the store and got balloons and a cake so when he showed up, it was all set up. She did a excellent job of making sure our stay was memorable. Everyone was so pleasant, and the view of the ocean right outside our room was so peaceful I didn't want to leave. Thank you Emily and everyone here, I can't wait to visit again.

- Katherine D. , Posted: 03/03/2020

Room clean close to beach and staf great help.

- Gary F. from San Antonio, Posted: 07/09/2019

The unit we stayed in was very outdated and we could never connect to the WiFi. The fixtures in the bathtub had mold inside the knobs . Location to the beach was great and we enjoyed the pool . The unit needs a makeover .

- Michele M. from San Antonio, Posted: 06/25/2019

We are working with this owner on making improvements, thank you for the feedback.

- Padre Escapes staff, Posted:

We were expecting a wonderful experience but it wasn't. The air conditioning to the bedroom wasn't working was told the air guy said to close off other vents or partially close them. DIDN'T WORK!!!!! THE FLOOR was not clean. Five minutes after we arrived we all had filthy feet.the stove burners were not all working either. When the maintenance man called to come look we were at the pool and we were so fed up by then I told him to check it after we left. I returned to the office to let them know the air still wasn't working and nothing. Didn't offer another room. We have had a very difficult year and this was our only chance to get away.what a disappointment. We also had very loud people above us. Stomping stomping stomping. Wish we would have had an alternative.

- Leticia G. from San Antonio, Posted: 06/21/2019

Thank you for the feedback, we apologize for the inconveniences you had to endure. We'll certainly go back through and check out your concerns.

- Padre Escapes staff, Posted:

Right on the beach. Pool was awesome. Staff was very helpful. Room clean. Would stay here again.

- Anonymous from Barberton, Posted: 06/03/2019

Wish it was longer

- Gerardo G. from San Antonio, Posted: 03/26/2019

We thoroughly enjoyed our stay. The location was terrific, walking distance to the beach. Great ocean view (dune side of building) and very clean. We definitely will stay at El Constante again.

- Anonymous from San Antonio, Posted: 09/11/2018

Awesome beach access and location. Nice pool. Overall really nice complex. 109 was reasonably priced and I would definately recommend and stay here again. That said, 109 HANDS DOWN has the WORST room rental BED ive EVER tried to be in. Wife agrees. The pull out sofa was better even with the classic break-back bar in place. Also, please paint once in awhile to update and hide the gross black moldy corners. And, the $5 Walmart mini-blinds..... no light or noise or look-in control. Please update with some beach appropriate non-absorbant curtains. The TV/cable NEVER worked, but i did not report or request help as my tween kid had a game console, and we benefitted from the TV hiatus anyway. Otherwise 109 was fine, really.

- Anonymous from Austin, Posted: 08/09/2018

Overall this property was okay but I'm not sure we would stay here again. The short walk to the beach is great. The pool was nice but little smaller than expected and we didn't end up using it because it was too crowded. They don’t clean the rooms each day or replace the towels, but they will exchange your towels for you at the front desk, I liked that as I don’t need someone entering my room each day to make the bed and tidy up. The unit description "unmatched beach view" simply isn't accurate. The unit has a view of the beach access road; there is a slight beach view if you look down the row of rooms. This unit also needs updating badly. All the furniture is old, and both the bed and pull out couch were very hard and uncomfortable. Additionally, there is a large microwave installed over the oven but it is broken, and instead of fixing it there is a second microwave on the counter, taking up valuable space. Our family members booked another room (same size) for the same price but it was much nicer and more comfortable, recently updated with more counter space in the kitchen. However the biggest issue we had with this property (and the reason we probably won't return) was the booking/ payment policy, and the complete lack of a refund policy. We were required to pay a deposit at booking, then pay the full amount a few weeks prior to our stay. That wouldn’t have been an issue if it weren’t for the lack of a refund policy; we had to pre-pay the full amount and we would have lost all of our money if we had needed to cancel. If you require 100% of the money to be pre-paid weeks before the stay, you need to allow for at least a partial refund. That's a very unfair policy that the management team needs to reconsider.

- Alex E. from NEW BRAUNFELS, Posted: 07/23/2018

We love staying here. Everything was great, but the mattress and pull out sofa need to be upgraded.

- Monica U. from San Antonio, Posted: 06/22/2018

Ground floor was helpful...but not a beach view unless you stand on the porch. Great view of the cars in the parking lot.

This unit was incredibly dirty. We noticed several things right off the bat (couldn't check in until after had to be "inspected" first...that's a joke. There was a screw on the floor as soon as you walk in, glad I was wearing shoes...granted it was hard to see on the dirty floor mat inside the door. A huge ball of human hair in the bedroom (easy to miss? must have been because I had to point it out). There was blood on the bathroom door, a stain on the couch, had to wash every single dish we used prior to using (lots of dust and some grime). There's much more but I am tired of thinking about it.

I immediately called the management company and they apologized and said they would send housekeeping back out and for the inconvenience they would move our unit and upgrade us. We saw another unit and loved it...clean, great view. However, when we said we would take it they tried to charge us a couple of hundred more dollars for the upgrade. Mind you this is almost 3 hours later and we're tired and HOT...Texas in midsummer. When I spoke with the manager she said she would have her manager call me but instead only made the first person call me back and say she was wrong and I was getting a great deal of 20% off the second unit...yet I was still going to be out of pocket even more money. Ranting now but it aggravated me. Never got the call from the manager like she said and had to beg for a discount on the first unit. I was not going to pay full price and spend two days cleaning for them (especially since you pay a cleaning fee).

Side note...when they sent housekeeping back I pointed out the issues I immediately saw, they took pictures and "cleaned it in 2 minutes flat. I went out and bought cleaning supplies and corrected it for them.

Oh, and the bed is REALLY uncomfortable. We will not be staying in this unit EVER

- Kayla S. from Eureka Springs, Posted: 06/11/2018

First and foremost we apologize for the issues you experienced during your stay. I'm not sure of all the details that happened but this is certainly not our normal procedures or expectations. I'll contact your directly in regards to your issues. Thank you for the feedback.

- Padre Escapes staff, Posted:

The girls in the office were great and gave us a lot of assistance. Construction was under way but this is understandable with the weather that had happened.

- Bob T. from Winnebago, Posted: 02/18/2018

As always our stay at El Constante was enjoyable. The staff is the best. The condos are always immaculate and stocked with the basic necessities. It is a wonderful place to stay for families. This is why we keep coming back. First with our children and now with our grandchildren. The only negative comment I have is while it is wonderful that it is receiving a complete makeover be prepared for the noise and obstruction of views that comes witb renovation.

- Cynthia M. from Helotes, Posted: 06/27/2017

We stayed here with every intention of going to the beach right outside the property but with the constant craziness of the public drive to the beach adjacent to the property it was just too much. The room was dirty with mold in the window sill, the ceiling was paper thin (you'd think giants were upstairs, but they were just children), and the whole place under construction (I wish I had known beforehand). The pool was always full of people not even staying at the hotel; one lady who was staying there literally passed out in the pool while we were there.... not fun. We were happy to check out at the unreasonably early 11am.

- Anonymous from austin, Posted: 06/06/2017

We are sorry to hear in your disappointment about the property. We just started working with the complex a month ago and we are working on improving many difference aspects. The construction is only temporary and isn't even going on at the building you were staying in. There is a notice posted on the description of every property and we sent out an e-mail to let everyone know about it as well. We do appreciate your feedback.

- Padre Escapes staff, Posted: