Why Padre Escapes?

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Property Owner with Padre Escapes, Sandy.

"We have been owners of a condominium on North Padre Island since 1996 and have used almost every property management agency on the Island for this short-term rental.  Padre Escapes has been by far the best we have used.  They are honest and the most responsive and their accounting reports are detailed and easy to understand.  We have been very happy with their management of our property."

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Some of the benefits of partnering with Padre Escapes includes:

Communication

We believe communication is key. The staff of Padre Escapes is local and available 24 hours a day, 7 days a week. We have an open door policy here. Feel free to stop by any time to talk about the benefits Padre Escapes can provide for you. Owner Web also provides owners with their own property specific site to view reservations, book stays, access monthly statements, request services, see service orders and more. 

Marketing 

We don`t count on just one or two websites for bookings. We distribute your property on our network of the most popular vacation rental websites available but distribution sites are not our top source of bookings. We`ve designed a state of the art website, www.padreescapes.com, with high quality content to help drive web traffic and keep us on the first page of Google.  Additional marketing includes SEM, SEO, and PPC advertising, social media, public relations and e-mail campaigns.

Bookkeeping

We`ll guarantee your money goes out by the 5th of every month along with an easy-to-read monthly statement reflecting your property`s activity. If there are any bills for services performed you`ll get a copy of the vendor`s bill. So you can rest assured there will be no up-charges for services performed on your property.

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Software 

Escapia vacation rental software is an advanced online reservation system, designed by Homeaway. The Escapia software when matched with BeHome 24/7 allows us to streamline all vacation rental business operations including: accounting, reservations, housekeeping, maintenance, customer relationship management, online distribution, marketing and more.

Housekeeping

Housekeeping is a priority. We`ve worked with industry leaders to train our housekeeping teams to meet the highest standards in the entire industry. We`ve raised the bar on what`s expected in vacation rental housekeeping. Additionally, we inspect prior to each guests arrival to ensure your property is meeting our standards and is ready for upcoming guests.

Laundry Facility

We`ve built a 5500sf state of the art laundry facility that`s equipped with commercial grade washers and dryers. We follow strict guidelines to ensure our towels and linens are nothing less than top quality. The laundry facility also gives us the ability to meet the high turnover demand in those busy summer months.

Peace of mind

Our property care team offers a preventative maintenance program, and quick response time. As a proactive management company we want to get ahead of problems, but when they do arise we have 24-hour personnel on call to ensure prompt attention. All major repairs are contracted out to local, reputable, and insured vendors. Any work that occurs is billed to the owner at the actual cost of the work, no up charges.

Technology

We`re using advanced technologies to streamline business processes and ensure we are meeting owner and guest needs. These technologies include Beyond Pricing, a dynamic pricing tool; Navis, the premier customer relationship management system in the hospitality industry; BeHome247, a communication tool that allows us to streamline operations; Kaba coded locks, Glad auto-responder technology and more.

Our Team

In every department we offer a level of expertise and professionalism that can`t be matched. We`re continuously seeking to improve our offering to guests and owners by meeting with industry leaders and attending seminars and conferences to stay abreast of the latest on-goings in the fast-paced vacation rental industry.

Guest Services

Every reservation receives a full complement of bed linens, towels, and a one-time setup of basic necessities, including hand soap, detergent, paper towels, trash bags, toilet paper, and more. These item are not contracted out to external linen services. Every item is owned and set up by our staff so we know exactly what we have, where it is going, and what a guest will walk into when they arrive.

Location

Our main office is conveniently located on North Padre Island in the Coldwell Banker Island Escapes building. This location gives guests and owners easy access to our staff but also ensures that we can quickly make it to any property we manage to meet a guest`s needs or address a property issue.

Partnership 

We`re a locally owned and operated family business. We see our relationship with each property owner as a partnership and we want to take actions that benefit both of us because if you`re not making money then neither are we. We look forward to having the opportunity to partner with you on your next vacation rental property on North Padre Island.